How to set up your eSIM on iPhone

You'll need your setup email (we send it the moment your order's ready), Wi-Fi or mobile data, and a few minutes before you travel. Setting up early is fine — your eSIM stays dormant until your plan starts.

If your setup email is open on the same iPhone, tap the setup link and iOS opens the eSIM screen for you — no QR code, no typing.

Open the setup email on a laptop, tablet, or another phone. On your iPhone: Settings > Mobile Service > Add eSIM > Use QR Code, then hold the phone so the code sits in the frame.

If the QR code won't scan: Settings > Mobile Service > Add eSIM > Enter Details Manually, then type the SM-DP+ address and activation code from your email exactly as shown — they're case-sensitive.

Give the new line a name you'll recognise. Keep your home SIM as the default voice line and set the Globeelink line as your data line.

Once your plan starts, your iPhone connects automatically. Check Settings > Mobile Service to confirm the Globeelink line is on and set for data. If nothing happens at your destination, toggle Airplane Mode once.